Not resolved

I'm going thru a problem with OJ Commerce now with a purchase. I cancelled the order on before it processed and OJ Commerce completely ignored my 4 E-mails, 5 business days later, thru until they sent the order and collected my money.

Oj Commerce shipped thru a 3rd party, who I also cancelled an order with same day, same walmart order number. The 3rd party confirmed my cancelation on the other Item immediately)?? Now OJ Commerce want me to pay 20% restocking and return shipping. I'm going to file a complaint with BBB and my bank.

It's like they purposely ignore you so they can collect the restocking fee. says the seller will contact you in 1 business day. OJ Commerce never contacted me until I got the order and initiated a return 5 business days later.

Something Ain't right! Wish me luck!!

Product or Service Mentioned: Ojcommerce Customer Care.

Reason of review: Return, Exchange or Cancellation Policy.

Company wrote 0 public responses to the review from Sep 21, 2017.
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