219 views
New Reviewer
0 comments
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
1.0
Updated by user Jan 25, 2017

We ordered a desk online from Walmart on January 3, and OJ Commerce was the "partner" who would be fulfilling the order. First of all, they said the delivery window was between January 19 and January 25, which is ridiculous, but ok.

By January 23, the order status on their website still said "processing" and not "shipped," which was alarming, so I emailed them to see what was going on. When they emailed me back the next day, they said I wasn't going to be getting the desk, and did I want to wait until late February for it? Um, no. I asked for my money back.

They sent me an email saying they would do that. Then this morning, they sent me an email saying they were not going to do that. If I wanted my money, I could get it from Walmart. Luckily, Walmart did refund my money, but had I read all of these reviews about this company prior to ordering the desk from them, I would have never done it.

Walmart is doing themselves no favors by partnering with scam artists. If I could give zero stars, I would.

Original review posted by user Jan 24, 2017

We ordered a desk online from Walmart on January 3, and OJ Commerce was the "partner" who would be fulfilling the order. First of all, they said the delivery window was between January 19 and January 25, which is ridiculous, but ok.

By January 23, the order status on their website still said "processing" and not "shipped," which was alarming, so I emailed them to see what was going on. When they emailed me back the next day, they said I wasn't going to be getting the desk, and did I want to wait until late February for it? Um, no. I asked for my money back.

They sent me an email saying they would do that. Then this morning, they sent me an email saying they were not going to do that. If I wanted my money, I could get it from Walmart. Luckily, Walmart did refund my money, but had I read all of these reviews about this company prior to ordering the desk from them, I would have never done it.

Walmart is doing themselves no favors by partnering with scam artists. If I could give zero stars, I would.

Reason of review: Order processing issue.

Preferred solution: Full refund.

OJCommerce Cons: Deception, Keeping my money for 3 weeks, Horrible customer service.

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

OJCommerce Reviews

  1. 67 reviews
  2. 12 reviews
  3. 1 review
  4. 4 reviews
  5. 0 reviews
OJCommerce reviews