OJCommerce - Scam artists. DO NOT BUY FROM THEM!
We ordered a desk online from Walmart on January 3, and OJ Commerce was the "partner" who would be fulfilling the order. First of all, they said the delivery window was between January 19 and January 25, which is ridiculous, but ok.
By January 23, the order status on their website still said "processing" and not "shipped," which was alarming, so I emailed them to see what was going on. When they emailed me back the next day, they said I wasn't going to be getting the desk, and did I want to wait until late February for it? Um, no. I asked for my money back.
They sent me an email saying they would do that. Then this morning, they sent me an email saying they were not going to do that. If I wanted my money, I could get it from Walmart. Luckily, Walmart did refund my money, but had I read all of these reviews about this company prior to ordering the desk from them, I would have never done it.
Walmart is doing themselves no favors by partnering with scam artists. If I could give zero stars, I would.
We ordered a desk online from Walmart on January 3, and OJ Commerce was the "partner" who would be fulfilling the order. First of all, they said the delivery window was between January 19 and January 25, which is ridiculous, but ok.
By January 23, the order status on their website still said "processing" and not "shipped," which was alarming, so I emailed them to see what was going on. When they emailed me back the next day, they said I wasn't going to be getting the desk, and did I want to wait until late February for it? Um, no. I asked for my money back.
They sent me an email saying they would do that. Then this morning, they sent me an email saying they were not going to do that. If I wanted my money, I could get it from Walmart. Luckily, Walmart did refund my money, but had I read all of these reviews about this company prior to ordering the desk from them, I would have never done it.
Walmart is doing themselves no favors by partnering with scam artists. If I could give zero stars, I would.
Reason of review: Order processing issue.
Preferred solution: Full refund.
OJCommerce Cons: Deception, Keeping my money for 3 weeks, Horrible customer service.
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